Bruster's Douglasville
Douglasville, GA
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Today’s Fresh Flavors at Douglasville - Douglasville, GA
Because our product is made fresh-right in each store, available flavors and menu items vary by region and location.Premium Ice Cream
Sorbet
Local Reviews
I had a very disappointing experience at Buster’s Ice Cream in Douglasville. I ordered two waffle cones for my children, but the cones were made incorrectly. When I politely brought this to the employees’ attention, they attempted to correct the order, but it was still not what I requested. At that point, I was willing to let them keep the money and move on, but the poor customer service made the situation worse. One of the employees rolled her eyes at me and responded with a rude and dismissive attitude. I even tried to ease the tension by giving her a kind compliment, but she responded sarcastically and turned away in a disrespectful manner. When I spoke with the owner about what happened, I explained that I had been respectful and kind to the staff, yet I was met with attitude and poor service. Instead of acknowledging my concern, the owner denied seeing anything, even though the behavior happened right in front of her. As a customer and a mother simply trying to buy ice cream for my children, I left feeling disrespected, dismissed, and unwelcome. The issue was not just the incorrect order. It was the lack of professionalism and the way the situation was handled. I will not be returning unless there is a great improvement in customer service and accountability.
Gimmie Privacy
2nd time we find hair in our ice cream. The Service was great!!!!
Vanessa Acosta
Employees are always friendly
Lavender Blue Correa DeUni
About our Douglasville location!
Welcome to Bruster's Ice Cream Douglasville location! Our mission is to make the world a sweeter place, one scoop at a time. With over 24 ever-changing flavors handmade fresh in our store daily and 150 recipes on rotation, we offer a wide range of frozen treats that are made with the freshest ingredients and crafted to perfection. Because our product is made fresh in each store, available ice cream flavors and menu items vary by location.
At our Douglasville location, our certified ice cream makers provide the highest quality products and exceptional service. We believe that every scoop should be an unforgettable experience, and that's why we take pride in creating unique homemade ice cream flavors that will satisfy any sweet tooth.
Whether you're in the mood for a classic banana split or have the courage to take on a Purple Dinosaur, we have something for everyone. Our homemade ice cream is available in fresh baked waffle cones and bowls, cups, ice cream sundaes, blasts, freezes and milkshakes, and we also offer a variety of toppings to customize your treat.
In addition to our homemade, delicious ice cream, we offer frozen treats such as sherbet, vegan non-dairy oat milk flavor options, and Italian ice. Our vegan non-dairy oat milk flavors and no sugar added ice cream options are perfect for those who are looking for alternatives without compromising on taste.
Please be advised that any of our products may contain, or may have come in contact with, allergens including Eggs, Milk, Peanuts, Soy, Tree nuts, and Wheat. Before placing your order, please inform your server if a person in your party has a food allergy.
Visit us today and discover the delicious range of homemade frozen treats that Bruster's Douglasville location has to offer. We look forward to seeing you!